Comprehensive Workshops Tailored for Success

Identify and eliminate barriers to effective communication, sharpen your listening skills, and ensure that your messages (both verbal and nonverbal) are both clear and compelling. Improve your ability to convey ideas, reduce misunderstandings, and foster a collaborative exchange.

Listening is a powerful tool that can transform your communication. This workshop teaches participants how to practice active listening, a skill that is essential for understanding others and building strong relationships. Learn techniques to improve your listening abilities, making your interactions more productive and your connections more meaningful.

Effective communication is about more than just speaking; it's about delivering your message with clarity and respect. This workshop empowers participants to express their ideas confidently and constructively, ensuring that they can assert their positions while considering others' perspectives. Learn how to maintain control in challenging situations and communicate with poise and professionalism.

Conflict is inevitable, but it doesn't have to be destructive. In this workshop, Mary leads participants through a deep dive into the roots of conflict, equipping them with the tools needed to manage and resolve disputes effectively. Learn how to transform conflicts into opportunities for growth and collaboration, creating a more harmonious and productive work environment.

Enhance your critical thinking skills, improve methods of reasoning, develop stronger arguments, problem-solve more effectively and communicate convincingly.

Presentation skills are crucial for conveying ideas and influencing others. In this workshop, participants will assess their current presentation style and discover strategies to enhance their delivery and content. Mary provides practical tips to help even the most nervous presenters gain confidence, shift the focus to their message, and captivate their audience. Learn how to deliver powerful presentations that leave a lasting impact.

Apply Best Practices, tools, techniques and strategies with your internal and external customers that contribute to a customer-inspired work environment and cultivates success.